Frequently Asked Questions
Yes, we ship internationally for NO EXTRA COST. International orders are shipped out seperately, however, and may take longer to deliver than domestic orders. International orders are shipped out once a week. If you wish to have your order processed quicker, we ask that you please add the small $3.00 priority processing fee upon checkout, which is still less than other shops charge for international orders.
Most orders will be shipped out within 2 business days, unless there are special circumstances, requiring a longer period of time.
Your order will be put on hold until all items are in stock. If you wish to have the backordered items sent seperately, and additional shipping charge can be added. There are no guarantees as to how soon it will be back in stock, so if you plan to order something that is sold ou
t, it is best to contact us in advance.
We use USPS. A tracking number will be given for US orders.
We charge a base rate of $3.00 for shipping and processing costs. Shipping may increase, depending on the weight of your order. International orders are not charged an additional mandatory fee, however we recommend adding the Priority Processing fee for quick shipment. International orders without the Priority Processing fees are shipped once per week.
Yes. Shipping options can be added from a link from within the shopping cart.
Yes. Depending on the quantity of your purchase, discounts may be given. Please contact us prior to your purchase to discuss.
No. You have the option in checkout to pay by credit card, without a PayPal account. You can also pay by money order upon checkout.
We will accept returns of new items within 30 days of date of purchase. A full refund of cost of item will be refunded. Since all items we sell are brand new, opened or used items are non-refundable. If an item is defective, please contact us.
Unfortunately, at the moment there is no free time for any more custom xbox mods. We can still, however, make smaller mods, like changing the color of your eject button, or lighting your controller ports.
Possibly. Being a custom modding shop, we do get leftover parts. Most parts are broken items that the customer needed repaired or replaced, but if there is something in particular you are looking for, please don't hesitate to contact us.
The XERC is a small device that is soldered inside the xbox, which allows you to turn on/off the xbox with your remote. You can also eject and turn on/off a modchip. The XERC 2 has some other features as well, such as a built-in LED Fader. To find out more about the XERC,
please visit the
Official XERC Web Site.